PHILADELPHIA

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General Terms & Conditions

TERMS AND CONDITIONS

  • All reservations are charged to the customer's credit card or corporate account prior to the date of scheduled pick up. "MRTG Lux, LLC" accepts the following cards: American Express, Discover Card, MasterCard, and Visa. 
  • A 20% gratuity will be billed to all reservations. Gratuity is calculated on the base fare, stop time, wait time, and any holiday surcharges that may apply and itemized on the customer's billing statement.
  • The following additional charges will be itemized on the customer's billing statement when applicable: two-way tolls, airport fees and phone usage.
  • Applicable taxes will be charged as required by law.
  • All published rates are subject to change without notice.
  • All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
  • 20 minutes of free waiting time given on all Domestic flights from the official posted arrival time. 40 minutes of free waiting time given on all International flights from the official posted arrival time. Additional waiting time will be calculated in increments 30 minutes at $20/30min.
  • Passenger requested stops off route for point-to-point reservations, additional charges will revert to "M. Roberts Luxury Travel Group" hourly rate.
  • Airport Transfer cancellations with TWENTY-FOUR HOURS (24 HRS) NOTICE OR LESS from scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% gratuity.
  • Party Bus and Limousine cancellations result in loss of Deposit. Cancellations with with less than two weeks notice result in a cancellation fee equal to one half of the total amount invoiced. Cancellations the week of your reservation date require full invoice payment.
  • A 'no show' fee equal to the base fare price of the trip plus 20% gratuity plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
  • Customer agrees that a replacement limousine may be substituted in the event on a major mechanicle issue, vehicle accident/collision, etc. 
  • To avoid a 'no show' fee call 215-839-8752 if you cannot locate your driver or reserved vehicle.
  • A U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on: New Year's Eve and Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Eve and Day, Christmas Eve and Day.
  • " MRTG Lux, LLC " shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
  • " MRTG Lux, LLC " assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.

    " MRTG Lux, LLC " RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DISCRETION OF " MRTG Lux, LLC ". NO UNAUTHORIZED USE OF THIS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM "MRTG Lux, LLC ".